Shipping Masters provides flexible consulting and representative capacity from its Hong Kong base.

Clients are port authorities, terminals, forwarders and beneficial cargo owners.
Support can flexibly range from a short term project to on going representation.

Our work for you can entirely discreet up to presenting ourselves as an extension of your organization in Asia.
If you want to tap into a huge fund of industry and local experience please contact us.
We are very happy to share more about us and give you a clear and honest assessment of where we can help.



Carrier customer service – Why is it not better and what are the solutions ?

At a time when carriers can not fully control the quality of their physical product, good customer service should be a compensating priority. Jeremy Masters, Shipping Master’s MD, examines the challenges to improving customer service delivery when very heavy workloads meet centralized backrooms and user unfriendly IT and proposes some solutions.

Choosing Container carriers in a more consolidated industry

The aftermath of the Hanjin bankcruptcy covered in Blog 1 was a spate of consolidation.
This has changed the ocean buying position for BCO’s and NVOCC’s.
Joyce Choy – Shipping Masters Development Director – provides some useful rules of the road in negotiating good rates but also maintaining options and spreading risk.

Is the size of ship a port can take the pivotal criteria in its competitiveness ?

Shipping Master’s MD, Jeremy Masters, highlights some other factors that are critical in carrier’s port selections – most particularly size of the hinterland market and cost and service level to access that market.
He concludes that in many regional ports other factors trump ship size and make those ports very successful without taking the largest ships.


7 Seas Logistics
Peel Ports Group
Port of Montreal
Canada Asia Connection
UK Asia Connection