Clients are port authorities, terminals, forwarders and beneficial cargo owners.
Support can flexibly range from a short term project to on going representation.
Our work for you can entirely discreet up to presenting ourselves as an extension of your organization in Asia.
If you want to tap into a huge fund of industry and local experience please contact us.
We are very happy to share more about us and give you a clear and honest assessment of where we can help.
OUR KEY ACTIVITIES
LATEST POSTS
Carriers versus shippers – Behaving reasonably when you have the upper hand
August 22, 2022
Shipping Masters MD – Jeremy Masters – takes a look at look at the evolution of the power balance between carriers and their customers and suggests profit maximization should not be the sole driver in the relationship.
Do you want to start a Shipping Line ?
April 25, 2022
A number of retailers and forwarders are chartering ships and even going as far as to formally create a Shipping Line entity. Jeremy Masters, the MD of Shipping Masters, takes a high level look at this trend and highlights some of the advantages and difficulties for these shippers of embarking into new territory.
Carrier customer service – Why is it not better and what are the solutions ?
January 3, 2022
At a time when carriers can not fully control the quality of their physical product, good customer service should be a compensating priority. Jeremy Masters, Shipping Master’s MD, examines the challenges to improving customer service delivery when very heavy workloads meet centralized backrooms and user unfriendly IT and proposes some solutions.
OUR CLIENTS
