Clients are port authorities, terminals, forwarders and beneficial cargo owners.
Support can flexibly range from a short term project to on going representation.
Our work for you can entirely discreet up to presenting ourselves as an extension of your organization in Asia.
If you want to tap into a huge fund of industry and local experience please contact us.
We are very happy to share more about us and give you a clear and honest assessment of where we can help.
OUR KEY ACTIVITIES
Shipping Masters MD – Jeremy Masters – takes a look at look at the evolution of the power balance between carriers and their customers and suggests profit maximization should not be the sole driver in the relationship.
A number of retailers and forwarders are chartering ships and even going as far as to formally create a Shipping Line entity. Jeremy Masters, the MD of Shipping Masters, takes a high level look at this trend and highlights some of the advantages and difficulties for these shippers of embarking into new territory.
At a time when carriers can not fully control the quality of their physical product, good customer service should be a compensating priority. Jeremy Masters, Shipping Master’s MD, examines the challenges to improving customer service delivery when very heavy workloads meet centralized backrooms and user unfriendly IT and proposes some solutions.